If you are unable to attend the conference, please advise us as soon as possible. All cancellations must be confirmed in writing.
By making a booking online or by email you are agreeing to accept our terms and conditions, please refer to these to find out about our cancellation policy and charges. From this point forward, your booking will be subject to the cancellation charges outlined below:
From confirmation of booking: £50 admin charge
Within 10 weeks of conference: 25% charge
Within 6 weeks of conference: 50% charge
Within 4 weeks of conference: total fee
If you need to change your attendance at Annual Conference, please let us know as soon as you can. Please be aware that changes to delegate attendance require some administration to undertake so an administration charge will be applied.